An exploratory study of the impact of cultural intelligence on conflict management styles: evidences from Jordan

The purpose of this study is to determine the impact of Cultural Intelligence on conflict management styles in Jordan. To address this topic, previous literature was reviewed on Cultural Intelligence and conflict-management styles to find a possible link. Using this information, a survey was constructed and distributed among individuals of the Jordanian society. Data obtained from the survey was then analyzed using the SPSS software. Results helped in determining which Cultural Intelligence components possess the greatest influence on conflict-management styles among Jordanians. The study concludes with a clearer picture of the relationship between Cultural Intelligence and conflict management. This research contributes to the existing literature studying both culture and conflict by emphasizing the impact of understanding culture on the effectiveness of cross-cultural interactions.